Easy Returns with Lovesac Return Labels

File a Warranty Claim

To submit a warranty claim, a customer must submit:

The original receipt or original order number showing a purchase by the individual requesting the warranty claim is required;
Photographs showing the defects and failures with the product;
All other information requested by Lovesac on the warranty claim form found here.

Lovesac will replace any eligible product with a fault caused by the manufacturer during the warranty period. This replacement is subject to the terms and conditions provided. The replacement will be for the same or a similar product as the one purchased. This warranty only covers the affected item. Customers cannot get a replacement or store credit for other products in the same order that are not affected by a manufacturer fault.