Easy Returns with Lovesac Return Labels

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If at any time you need to cancel an order that has been placed, please reach out by phone at 1 (888) 636-1223 and we will do our best to stop your order from shipping and begin the refund process.

Due to the expeditious nature of our shipping process, it is possible that your order has already been sent to one of our warehouses to be fulfilled and shipped. In this case, we will do our best to prevent your order from shipping but this is not always possible. Not to worry though, as you have a 60-Day In Home Trial and we can help process any returns or exchanges that may need to be done after delivery, and we cover any return shipping costs!

Any orders for Final Sale items cannot be canceled. These include but are not limited to:
  • Custom Covers
  • Clearance Items
  • Floor Models

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