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Damaged upon arrival. Box too damaged to return. Customer service not helpful.
Response from Customer Experience:
03/10/26
Hi Brianna, thank you for sharing your experience. We sincerely apologize for the carrier damage you experienced with your order. Our team would be happy to ensure a replacement is sent if you still need it, and we’d also appreciate the opportunity to learn more about your experience with our team. Please feel free to reach out... to our Customer Support team at support@lovesac.com or via text at 650-515-5475, and we’ll be happy to review and assist you.Read More