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Radiant Footsacs
Radiant Footsacs are a heated version of our regular Footsacs!
They measure 50" x 70" with an 18" pocket at the bottom for your feet. They come with a 9' cord that is removable for cleaning, and those instructions are listed below!
WASHING INSTRUCTIONS
- Wash by hand or as follows in automatic washer using slow agitation and low spin speed.
- Fill washer with warm water.
- Add minimum amount of all-purpose detergent, agitate to dissolve, measure heated product before washing to ensure the product fits within space and capacity of the washer.
- Add heated product and soak five minutes, rinse, agitate one minute
- then spin.
- Fill for cool rinse, agitate two minutes, then spin.
- Remove the damp heated product from dryer spread to the original size, and drape to finish drying.
- Do not dry clean. Never use bleach. For hand washing, wash the heated product by hand in cold water using a small amount of mild laundry soap or detergent. NEVER rub or scrub.
- For line drying, dry your heated product by simply draping it over two parallel clotheslines or a shower rod.
- Do not iron your heated product.
The Radiant Footsac controls are programmed to notify you in the event that a problem has been encountered by indicating "E" or "F" on the display. Please proceed to follow the below steps to reset the blanket.
RESET INSTRUCTIONS:
- Turn off the controller power and unplug the controller power cord from the wall outlet.
- Check the Radiant Footsac for visual damage.
- Be certain the controller is well connected to the module and securely fastened in the locked position.
- Plug the power cord back into the 120V AC wall outlet.
Set the controller to "ON". - If the control still indicates "E" or "F" on the display after trying 2 or 3 attempts to reset, disconnect the power cord and contact Lovesac Customer Love at Support@lovesac.com
If your Radiant Footsac is not heating properly, please try these directions:
- Fold the blanket with at least 4 folds.
- Connect the controller to your Radiant Footsac Blanket.
- Plug the controller into a working wall outlet.
- Set the controller to the highest heat setting and wait for 5 minutes.
- Put your hand inside the folds. If you feel the warmth, it's working properly.
- Turn the controller off and lay your Radiant Footsac Blanket out flat.
- Resume normal operation after 20 minutes.
CAUTION:
- DO NOT continue the test for more than 7 minutes.
- DO NOT attempt to make any internal adjustment to the Radiant Footsac or its controller.
- If you have tried the above solutions and still feel your Radiant Footsac isn't working properly, stop using it immediately, disconnect the power cord, and contact Lovesac Customer Love at support@lovesac.com.
- NOTE: The Radiant Footsac is not a heating pad. It will not feel hot to the touch when laid out flat in a normal manner.
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