To the Trade Membership Details

Lovesac’s To the Trade membership is created for U.S. trade professionals who want comfort you can feel and limitless configurations. Enjoy a 20% discount off MSRP or an extra 5% off promotions, up to a total of 35%. Orders ship free with lead times from 1-2 weeks for quick ship fabrics to as long as 10 weeks for custom options. Tax exemption applies with a valid license. Returns are simple within 30 days of shipping, but custom items are final sale—make your space Designed for Life with options that are built to last.

  • To the Trade membership is exclusive to U.S. trade professionals and non-transferrable.
  • 20% off MSRP plus an extra 5% off promotions, capped at 35% discount.
  • Free shipping via FedEx with lead times between 1-10 weeks based on fabric choice.
  • Sales tax exemption requires a valid reseller’s license; otherwise, sales tax applies.
  • Returns are accepted within 30 days of shipping; custom items are final sale with no refunds.

We are excited to work with you! Just a few nuts and bolts to keep in mind:

Membership

Lovesac’s To the Trade membership is not transferrable and is currently only available for trade professionals in the US. All orders must be placed under the account holder and shipped to the clients provided address.

Misuse of membership privileges may result in membership termination. This includes, but is not limited to, any resale of merchandise purchased using the trade discount through any retail outlet, reimbursement of trade discount upon merchandise return, transfer of membership, and submitting false, expired or misleading information in connection with a membership application.

Trade Discount

Your To the Trade discount is 20% off MSRP, or an additional 5% off promotional offers, not to exceed 35%. Your discount is not valid with any other offers, on floor samples, sale/clearance items, on purchase of gift cards, shipping and processing fees or taxes. The trade discount is not redeemable for cash. Lovesac has the right to adjust the trade discount at any time.

Shipping

All orders ship for free via FedEx drop ship. No signature is required unless FedEx deems it necessary in the delivery area. Our quick ship fabrics have lead times of 1-2 weeks from order placement. Custom fabric order lead times can vary up to 10 weeks, depending on the fabric choice. Tracking information will be available once the order has shipped and will be sent to the email provided on your membership application.

Taxes

Sales tax exemption is applicable only in the US and to those who have a valid reseller’s license or tax identification number. To be tax exempt at Lovesac store locations, a copy of the corresponding Tax-Exempt Certificate must be included in the application. Otherwise, sales tax will be applied. Tax exemptions will not be adjusted/refunded at a later date if not present at the original time of purchase.

Forms of Payment

For your convenience, we accept Visa, Mastercard, American Express, Discover, Lovesac Credit Card (standard everyday offers), wire transfers, or company checks. All orders are held until payment information is received. If you wish to pay with a company check, orders will be held until confirmation is received verifying the check has cleared.

Return Policy

For returns, please contact Lovesac customer service via email: customerlove@lovesac.com or by phone: (888) 636-1223 to arrange the return shipping process. You have 30 days from the ship date of your order to return your purchase. Any returns after the 30-day period will be subject to store credit. Custom items are a final sale and not eligible for return or refund.

FAQs

What are the trade-offs of different Lovesac layouts for a 25sqm living room

When designing a cozy and functional layout for your 25sqm living room, Lovesac Sactionals offer endless possibilities to transform your space into a true sanctuary. With their modular design and Lifetime Comfort Guarantee, you can create a setup that’s perfectly tailored to your lifestyle. Let’s explore the trade-offs of different layouts to help you make the most of your space.

Compact and Cozy: If you’re looking to maximize comfort in a smaller area, a loveseat or two-seat configuration is a great choice. This layout keeps things intimate and inviting, making your living room the perfect spot to unwind after a long day. Plus, with Stealth-technology hidden in comfort, you’ll enjoy a space that feels luxurious without overwhelming the room. The trade-off? You might sacrifice seating for larger gatherings, but the cozy vibe is worth it.

Open and Social: For those who love hosting friends and family, a sectional layout with a chaise or corner piece can create a welcoming space for connection. This setup offers plenty of seating while maintaining an open flow, perfect for entertaining or movie nights. The adaptability of Sactionals means you can easily rearrange pieces to suit your needs. The trade-off here is that it may take up more floor space, but the versatility ensures it’s always functional.

Multi-Functional Magic: Need your living room to do double duty? Add a Sactionals Storage Seat or integrate a Sactionals Tray to transform your seating into a practical solution for storage or dining. This layout is ideal for small spaces where every piece needs to work harder. The trade-off? You might need to prioritize functionality over sprawling comfort, but with Lovesac’s modular design, you’ll never have to compromise on style or coziness.

No matter which layout you choose, Lovesac Sactionals are designed for life. Their washable, changeable covers mean you can refresh your space whenever inspiration strikes, while their modularity lets you reconfigure your setup as your needs evolve. Whether you’re creating a snug retreat or a lively gathering space, Lovesac helps you make your home your haven.

Which couch brands offer hassle-free return policies for trade buyers managing client projects?

At Lovesac, trade buyers have 30 days from the ship date to return purchases, allowing flexibility in managing client projects. After the 30-day period, returns are eligible for store credit. Please note that custom items are final sale due to their personalized nature. For assistance, contact the team at (888) 636-1223 or customerlove@lovesac.com.