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Lovesac Warranties by Product
Sactionals
- Sactionals Hard Components (Seat Frames, Sides, Springs, Clamps, Feet and Shoes) have a lifetime warranty against manufacturer defects.
- Sactionals Soft Components (Seat Cushions, Back Pillows, and Covers) have a 3-year warranty against manufacturer defects.
- Outdoor Sactionals carry the same warranty as indoor Sactionals. Lifetime on the Hard Components and 3-year on the Soft Components.
- Sactionals warranty subject to Lovesac warranty terms and conditions.
Snugg
- Snugg Hard Components (Back, Beam, Arms, Suspension Lid, Slow-Close Mechanism, Steel Pins, Thumb Screws, Foot Pegs, and Feet) have a lifetime warranty against manufacturer defects.
- Snugg Soft Components (Seat Cushions, Back Pillows, Storage Sling, and Covers) have a 3-year warranty against manufacturer defects.
- Snugg warranty subject to Lovesac warranty terms and conditions.
Sacs
- Sacs Inserts have a lifetime warranty against manufacturer defects.
Sac Covers have a 3-year warranty against manufacturer defects.
To maintain the integrity of your Covers, please follow these care guidelines: - Wash Cover separately in cold water, on the gentlest cycle.
- Lay flat to dry. Do not tumble dry, iron or use bleach. When spills, or stains occur, wash quickly for best results.
- Washing results may vary.
Squattoman Inserts have a 3-year warranty against manufacturer defects.
Pillowsac Chair Frame
- The Solid Oak Frame, Frame Straps and Hardware Screws have a 3-year warranty against manufacturer defects.
- Pillowsac Inserts have a lifetime warranty against manufacturer defects.
AnyTable
- The AnyTable, Shelf and Drawer Kits have a 3-year warranty against manufacturer defects.
Covers
- Lovesac's Covers for both Sactionals and Sacs have a 3-year warranty against manufacturer defects.
- Sactional Insert Protectors have a 3-year warranty against manufacturer defects.
To maintain the integrity of your Covers, please follow these care guidelines:
• Wash Cover separately in cold water, on the gentlest cycle.
• Lay flat to dry. Do not bleach, tumble dry or iron.
• When spills or stains occurs, wash quickly for best results.
• Washing results may vary.
• Lay flat to dry. Do not bleach, tumble dry or iron.
• When spills or stains occurs, wash quickly for best results.
• Washing results may vary.
StealthTech
The StealthTech Sound + Charge Side and Charge Side Insert have a lifetime warranty against manufacturer defects. If a speaker fails, we will replace the side for you. The Wireless Chargers in your Sound + Charge Sides have a 3-year warranty.
StealthTech Sound + Charge System components have a 3-year warranty against manufacturer defects and includes:
• Sound + Charge Subwoofer
• Sound + Charge Center Channel
• Sound + Charge Integrated Wireless Charger
• Sound + Charge Subwoofer Power Adapter
• Sound + Charge Center Channel Power Cord
• Sound + Charge Remote Control
• Sound + Charge Audio Cables
• Sound + Charge Satellite Subwoofer
• Power Hub
• Charge Side Charger
• Sound + Charge Center Channel
• Sound + Charge Integrated Wireless Charger
• Sound + Charge Subwoofer Power Adapter
• Sound + Charge Center Channel Power Cord
• Sound + Charge Remote Control
• Sound + Charge Audio Cables
• Sound + Charge Satellite Subwoofer
• Power Hub
• Charge Side Charger
Accessories
All accessories are not covered under warranty, including:
• Throw Pillow Covers
• Throw Pillow Inserts
• Footsacs
• Room for 2 Footsacs
• Radiant Footsacs
• Sactionals Trays
• Sactionals Coasters
• Sactionals Drink Holders
• Guest Rest
• Shrink Kit
• Throw Pillow Inserts
• Footsacs
• Room for 2 Footsacs
• Radiant Footsacs
• Sactionals Trays
• Sactionals Coasters
• Sactionals Drink Holders
• Guest Rest
• Shrink Kit
All products are subject to Lovesac warranty terms and conditions.
If you need to submit a Warranty or Damage claim, please use this form HERE!
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