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Lovesac Warranties by Product

Sactionals
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  • Sactionals Hard Components (Seat Frames, Sides, Springs, Clamps, Feet and Shoes) have a lifetime warranty against manufacturer defects.
  • Sactionals Soft Components (Seat Cushions, Back Pillows, and Covers) have a 3-year warranty against manufacturer defects.
  • Outdoor Sactionals carry the same warranty as indoor Sactionals. Lifetime on the Hard Components and 3-year on the Soft Components.
  • Sactionals warranty subject to Lovesac warranty terms and conditions.
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Snugg

  • Snugg Hard Components (Back, Beam, Arms, Suspension Lid, Slow-Close Mechanism, Steel Pins, Thumb Screws, Foot Pegs, and Feet) have a lifetime warranty against manufacturer defects.
  • Snugg Soft Components (Seat Cushions, Back Pillows, Storage Sling, and Covers) have a 3-year warranty against manufacturer defects.
  • Snugg warranty subject to Lovesac warranty terms and conditions.
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Sacs
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  • Sacs Inserts have a lifetime warranty against manufacturer defects.
    Sac Covers have a 3-year warranty against manufacturer defects.
    To maintain the integrity of your Covers, please follow these care guidelines:​
  • Wash Cover separately in cold water, on the gentlest cycle.
  • Lay flat to dry. Do not tumble dry, iron or use bleach. When spills, or stains occur, wash quickly for best results.
  • Washing results may vary.
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Squattoman Inserts have a 3-year warranty against manufacturer defects.
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Pillowsac Chair Frame
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  • The Solid Oak Frame, Frame Straps and Hardware Screws have a 3-year warranty against manufacturer defects.
  • Pillowsac Inserts have a lifetime warranty against manufacturer defects.

AnyTable
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  • The AnyTable, Shelf and Drawer Kits have a 3-year warranty against manufacturer defects.
​​Covers
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  • Lovesac's Covers for both Sactionals and Sacs have a 3-year warranty against manufacturer defects.
  • Sactional Insert Protectors have a 3-year warranty against manufacturer defects.
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To maintain the integrity of your Covers, please follow these care guidelines:
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• Wash Cover separately in cold water, on the gentlest cycle.
• Lay flat to dry. Do not bleach, tumble dry or iron.
• When spills or stains occurs, wash quickly for best results.
• Washing results may vary.​​​

StealthTech
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The StealthTech Sound + Charge Side and Charge Side Insert have a lifetime warranty against manufacturer defects. If a speaker fails, we will replace the side for you. The Wireless Chargers in your Sound + Charge Sides have a 3-year warranty.
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StealthTech Sound + Charge System components have a 3-year warranty against manufacturer defects and includes:
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• Sound + Charge Subwoofer
• Sound + Charge Center Channel
• Sound + Charge Integrated Wireless Charger
• Sound + Charge Subwoofer Power Adapter
• Sound + Charge Center Channel Power Cord
• Sound + Charge Remote Control
• Sound + Charge Audio Cables
• Sound + Charge Satellite Subwoofer
• Power Hub
• Charge Side Charger
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Accessories
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All accessories are not covered under warranty, including:
• Throw Pillow Covers
• Throw Pillow Inserts
• Footsacs
• Room for 2 Footsacs
• Radiant Footsacs
• Sactionals Trays
• Sactionals Coasters
• Sactionals Drink Holders
• Guest Rest
• Shrink Kit​​​

All products are subject to Lovesac warranty terms and conditions.

If you need to submit a Warranty or Damage claim, please use this form HERE!

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