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Was in need of a new couch for a while when we came across Love Sac in Birkdale commons in Huntersville NC. Decided to go ahead and place an order right then and their. Was leaving for Vacation around the delivery date and asked that it be put on hold a few extra days. Next thing we know I am getting delivery notification on a golf course in Nassau and no clue what to do. I called the same store and spoke with Kent, the store manager. He was going to just pick it up and keep it until we got back but I could just open our garage door. The next thing I know I am getting a text from Kent, the store manager saying he was there. 5 minutes after opening my garage, Kent had neatly placed everything in and was staying to verify the garage door shuts.
This company just earner my business and now have other family members looking to buy there as well. We know it is a great product but the customer care just put it over the top.
Thank you to Love Sac and especially to Kent , Birkdale Commons store manger for going above and beyond to help a client.
FYI, The second I landed I ran over to put a big thank you in his hand.
Regards,
Best back nine I've had in years with my wife.
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PJ FeinsonVerified Buyer
6/17/26
Room:Den / Family Room
Features:Adaptability, Durability
Park it here
These are great. Not only do they hold glasses and cups of varying diameter, they provide a secure spot for the remote—much better than the couch cushions!
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QuigglesVerified Buyer
6/17/26
Room:Living Room
Features:Adaptability, Style
Keeps In Place
Solid piece. Works well to keep my Sactional in place from family use! Highly recommend.
We love the sactional tray! We have 2 recliners with one seat in between and it fits perfectly there. Talk about complete comfort!
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Jode K
6/10/26
Fill:Standard Foam
Room:Living Room
Features:Pet-friendly, Comfort, Washability
Exceptional
It’s a bit of a struggle to get the covers on, but once you figure out best way for you it’s not so bad. This is the best couch I’ve ever had. I hope it lasts forever. It’s comfortable. I love that I can wash the covers and they dry pretty quickly. My dog also loves this couch.
We ordered the Snugg 2-seat sofa in Morning Fog Vivid Velvet and 2 chairs in the Twilight Navy Vivid Velvet. The order arrived in less than a week. Fortunately our Fedex driver carried the boxes inside for us since a few of them were very heavy. I was able to assemble all of the pieces and add the covers alone (58 y o avg condition female who's impatient😄) but had to pace myself. We went with the swept arms for a more tailored look and the pieces look great in our living room. We got the standard foam and it's firm but not uncomfortable for the sofa. The chairs are very firm and we're swapping to the Lovesoft fill on those. Some people have commented that the furniture looks small. The footprint is smaller and it's visually lighter than the sactional and that's what we wanted in here. We have a sactional in our larger family room that we love. It's more casual and lounge-y than this room. But you could definitely lounge on the Snugg sofa. It's plenty deep and long enough for my husband who's 6' tall. The back support is great too. And it doesn't seem low to the ground, as some have commented. We're very happy with the furniture after a few weeks.
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845
Revolving
845
Single
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