Stack More, Save More: Up to 30% off Sactionals
Welcome to the Lovesac.com website! Accessing, browsing and/or utilizing Lovesac.com (the "site") indicates your agreement to the Term and Conditions contained in this agreement – Please read them carefully! Lovesac reserves the right to change and update this website (Lovesac.com) and the Terms and Conditions contained herein at any time without written notice.
We are dedicated to supplying you, the customer, with the best quality products and services. Lovesac is the Original Oversized Sac, and most of our products are original Lovesac inventions. We stand by all of our products with great pride and hold the highest expectations for all Lovesac staff. If you're not satisfied, we're not satisfied, and will do everything in our power to enhance your Lovesac experience.
We offer 100% free shipping on all orders within the contiguous US. Orders deliver in approximately 1-2 weeks (some restrictions may apply). Custom Covers may take between 4-8 weeks for delivery. Sacs, Sactionals pieces and Covers may be fulfilled and shipped from different warehouses and may be received at different times. Due to the restrictions of the USPS, we are unable to deliver to P.O. boxes / APO or FPO addresses.
We want you to be happy! If for any reason you decide your purchase isn't what you want, need, or like, you can return it by contacting a customer service representative to coordinate your return authorization. Eligible merchandise may be returned within 30 days of the date you received it. Returned merchandise is subject to a 15% restocking fee 1 business day after the order is placed. As custom covers are made just for you, they are final sale and ineligible for return. Merchandise is eligible for a one-time price adjustment within 14 days of the order being placed. Merchandise marked to final sale (ie. floor model, clearance) is not eligible for a price adjustment. Please note that Gift Cards cannot be exchanged, refunded, or redeemed for cash. Lost or stolen Gift Cards cannot be replaced or refunded.
Sac and Petsac Inserts have a Lifetime Guarantee against manufacturer defects. The warranty policy does not apply to failures stemming from use, abuse, or excessive wear. Original receipt or order number is required for all warranty claims. Products used for commercial purposes are not covered under warranty.
All hard Sactionals pieces such as frames, springs, clamps, feet, and shoes have a lifetime warranty. Standard Sactionals Inserts (Khaki upholstered Seat and Side Frames) and Outdoor Sactionals Inserts are guaranteed for three (3) years against manufacturer defects. Made-to-Order Down and Lovesoft™ Down Alternative Sactionals Inserts are guaranteed for five (5) years against manufacturer defects. Warranty policy does not apply to failures stemming from use, abuse, or excessive wear. Original receipt or order number is required for all warranty claims. Products used for commercial purposes are not covered under warranty.
Sac, Petsac and Sactionals Covers are guaranteed for 3 years from the date of purchase (we highly recommend that all Outdoor Sactionals Back Pillows and Outdoor Sactionals Seat Cushions be kept out of the elements when not in use). Products are guaranteed against all manufacture defects. Warranty policy does not apply to failures stemming from use, abuse, or excessive wear. Original receipt or order number is required for all warranty claims. Products used for commercial purposes are not covered under warranty.
No Interest if paid in full within 6 Months*
On Purchases with your Lovesac Credit Card. Interest will be charged to your account from the purchase date if the promotional purchase is not paid in full within 6 Months. Minimum Monthly Payments required.
* Offer applies only to single-receipt qualifying purchases. No interest will be charged on the promo purchase if you pay the promo purchase amount in full within 6 Months. If you do not, interest will be charged on the promo purchase from the purchase date. Depending on purchase amount, promotion length and payment allocation, the required minimum monthly payments may or may not pay off purchase by end of promotional period. Regular account terms apply to non-promotional purchases and, after promotion ends, to promotional balance. For new accounts: Purchase APR is 29.99%; Minimum Interest Charge is $2. Existing cardholders should see their credit card agreement for their applicable terms. Subject to credit approval. We reserve the right to cancel or change this offer at any time.
No Interest if paid in full within 12 Months**
On Purchases with your Lovesac Credit Card. Interest will be charged to your account from the purchase date if the promotional purchase is not paid in full within 12 Months. Minimum Monthly Payments required.
** Offer applies only to single-receipt qualifying purchases. No interest will be charged on the promo purchase if you pay the promo purchase amount in full within 12 Months. If you do not, interest will be charged on the promo purchase from the purchase date. Depending on purchase amount, promotion length and payment allocation, the required minimum monthly payments may or may not pay off purchase by end of promotional period. Regular account terms apply to non-promotional purchases and, after promotion ends, to promotional balance. For new accounts: Purchase APR is 29.99%; Minimum Interest Charge is $2. Existing cardholders should see their credit card agreement for their applicable terms. Subject to credit approval. We reserve the right to cancel or change this offer at any time.
In the rare occurrence an item is listed with an incorrect price or description due to a typographical error or erroneous information received from our suppliers, Lovesac reserves the right to refuse or cancel any orders placed for the product listed at the incorrect price, regardless of whether you have received an order confirmation or your credit card has been charged. If your credit card has been charged for a purchase and the order is cancelled, Lovesac shall immediately issue a credit to the same card for the same amount of the charge.
Lovesac and its affiliates attempt to be as accurate as possible. However, Lovesac does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by www.lovesac.com itself is not as described, your sole remedy is to return it in unused condition.
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LOVESAC is a federally registered trademark of The Lovesac Company. SAC, SACTIONALS, SUPERSAC, TONOLOVE, LITTLELOVE, MINISAC, and other www.lovesac.com graphics, logos, page headers, button icons, scripts, and service names are trademarks or trade dress of Lovesac. Lovesac's trademarks and trade dress may not be used in connection with any product or service that is not Lovesac's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Lovesac. All other trademarks not owned by Lovesac that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Lovesac or its subsidiaries.
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Up to 30% off Sactionals (available online and in all Lovesac stores): Save 15% on Sactionals inserts & covers on orders that include 5 or more Sactionals Seats + Sides. Save 20% on Sactionals inserts & covers on orders that include 10 or more Sactionals Seats + Sides. Save 25% on Sactionals inserts & covers on orders that include 15 or more Sactionals Seats + Sides. Save 30% on Sactionals inserts & covers on orders that include 20 or more Sactionals Seats + Sides. Outdoor Sactionals inserts, 5 Series Sactionals inserts, custom covers (discount will apply to inserts only on orders that include custom covers), and clearance covers excluded. Offer applied in cart.
Clearance: Clearance items are available while supplies last. Online clearance items are priced as shown. In store clearance availability and items may vary by location. Not combinable with other offers.
Up to 30% off Kid Sactionals (available online and in all Lovesac stores): Save 15% on Kid Sactionals inserts & covers on orders that include 5 or more Kid Sactionals Seats + Sides. Save 20% on Kid Sactionals inserts & covers on orders that include 10 or more Kid Sactionals Seats + Sides. Save 25% on Kid Sactionals inserts & covers on orders that include 15 or more Kid Sactionals Seats + Sides. Save 30% on Kid Sactionals inserts & covers on orders that include 20 or more Kid Sactionals Seats + Sides. Not combinable with other offers.
Get an extra 15% off Sactionals or Sacs Signature covers with Coupon Code (available online and in all Lovesac stores): Get an extra 15% off Sactionals or Sacs Signature covers only. Inserts sold separately. Expires in-store at close of business on September 17, 2017 and on www.lovesac.com at midnight PST on September 17, 2017. Code is one-time use at www.lovesac.com. To redeem in store, present and surrender this card to the Lovesac associate at time of purchase. Discount cannot be applied to Custom covers or previous purchases. Discount applied to merchandise only. No minimum purchase amount. Exclusions apply. Offer applied in cart.