Lovesac Alternative Furniture | Contemporary Furniture, Lovesacs, Beanbags, Sectionals and Modern Contemporary Furniture

Product Questions?

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LoveSac Product Expert will contact you within 24 hours.

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Customer Service / Order Status

Email: orderstatus@lovesac.com

Phone: (800) 613 - 3839

Hours: 8 AM - 8 PM EST, MON - FRI

Partnership / Event / Marketing Inquires

Email: partners@lovesac.com

Job Opportunities

Email: careers@lovesac.com or checkout our current job openings

Frequently Asked Questions

I am placing an order online. How much will it cost to ship to my home?
We offer 100% FREE SHIPPING on all orders shipping within the Continental US!

How long does it take for my shipment to arrive?
Your order will typically arrive within 7 - 10 business days from the date of purchase, although many items may arrive sooner. Shipments will arrive at different times for Khaki Inserts and Covers.

How are Sactionals shipped? Do they shrink down like Sacs?
Sactionals Bases and Sides are shipped in individual boxes. Bases include 3 components that are shipped in a single box – the Seat Cushion & Back Cushion come packed up inside the Base Frame. Both Base and Side pieces contain one Wooden Shoe and one Steel Clamp, which is all the hardware you'll need for setup.

What is the Guarantee for Sacs and Covers?
All Sac and Sactionals Khaki Inserts are Guaranteed for Life. Covers are guaranteed for 3 years. For full details, terms and conditions, please visit our Frequently Asked Questions.

What is Shredded Durafoam?
Shredded Durafoam is a LoveSac trademarked unique blend of high, medium, and low-density open-cell polyurethane foam. To assure the most comfortable sitting experience, Durafoam is guaranteed never to go flat.

How do I wash my Sac or Sactionals covers?
Most designer covers are machine washable. Wash in cold water with gentle detergent. Line dry.

How do I fluff my Sac Insert?
Your Sac has been holding its breath a long time - first remove it from its duffel and give it an hour to breathe and relax. Then break apart the chunks of foam from the outside of your Sac (through the fabric with your hands) and flip the Insert over. It will take up to a week to expand to its true, full, glorious potential. Watch the demo video here!

Where are your Retail Stores? How can I contact them?
We have over 45 Lovesac stores and more opening every month! Click here to find a store near you!

You can find answers to all the most common questions by visiting our FAQ's here